PVW Ltd trading as Paul Willey Independent Mortgage Adviser is an appointed representative of The On-Line Partnership Limited which is authorised and regulated by the Financial Conduct Authority. PVW Ltd is registered in England and Wales No. 9472677, Registered address: Gothic House, Barker Gate, Nottingham NG1 1JU (herein after referred to as “we“, “us”). PVW Ltd are committed to protecting and respecting your privacy.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19/10/2017.
What we collect
This Contact Form information, while personal and needing to be kept private, is not considered highly sensitive or high risk, such as credit card information or medical records might be. Basic security measures are therefore considered adequate to protect this information. Our Contact Form does not ask for any information which would not normally be given by you in a simple email to us. As with most websites, us providing this Contact Form simply takes the place of us just giving you our email address.
What we do with the information we gather
Our Contact Form has an ‘opt-in’ request, to ask you if it’s ok for us to send you the occasional email, containing information such as a newsletter, special offers or updates which might be of interest to you.
If you tell us it’s ok to email you:
We will keep your email address, together with your name and maybe your phone number, on an emailing list and/or database. This list/database may be on a computer owned by us and/or on a server operated by an emailing system such as MailChimp or similar. It may also be stored on any back-up device owned by us, such as a separate storage drive or hard-drive, and/or a cloud-based storage system such as Dropbox or similar. You may request your removal from any such lists or databases at any time and each marketing email we may send you will contain an ‘unsubscribe’ option for this purpose. We will delete your details from all our records on request. We will never pass your details to any third party unless required by law to do so.
If you say it’s NOT ok to send you marketing emails:
We will not use your details for any other reason than to contact you to answer your enquiry. We will not send you information you have not asked for and we will never pass your details to any third party unless required by law to do so. Your details will not be entered into any other software or database.
How we store the information you give us
The information you enter will be received by us as an email. We will then store that email as we would any other email in our email client (a program such as Outlook, ‘Mail’ on a Mac, Thunderbird, or similar). That email will be kept in our email program (and any backups made of it) until we delete it. We have no set schedule for deleting old emails, so the email containing your Contact Form details may be kept on our system for some time.
A copy of your Contact Form will also be stored by our website software in its ‘back end’, which is only accessible to a person who has password access to our website, usually restricted to ourselves and our web designer. This copy will be deleted either during routine maintenance of our website or when the website itself is deleted. We take steps to ensure that our website is safe from hacking, so your Contact Form details should remain secure on our website server.
Links to other websites
Data Protection Act 1998
Under this Act you may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information we hold on you, please email us. However, as all the information we hold about you was entered by you into our Contact Form, and is very basic, we would suggest that this exercise may not be worthwhile.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above email address.